Build Your AI Workforce.
WAKELAK builds AI employees that talk to customers, use your systems, execute workflows, and work alongside your team.
Sarah is handling a customer call
Inbound call · AI Receptionist
Understanding the request
Listening to the customer…
- Patient CRM
- Doctor calendar
- Clinic team email
Live activity
- Listening
Works across the systems your business already uses
- Voice
- Social DMs
- CRM
- ERP
- APIs
- Databases
Build an AI workforce for every department.
Sales AgentVoice · WhatsApp · CRM
Sales ManagerCRM · Email · Analytics
AI ReceptionistVoice · Calendar · WhatsApp
Customer Support AgentVoice · Social · CRM
HR RecruiterEmail · Calendar · ATS
Marketing AgentSocial · CRM · Analytics
Hotel Reservation AgentVoice · PMS · WhatsApp
Operations CoordinatorERP · APIs · Internal
Finance AssistantERP · Email · Approvals
Procurement AgentERP · Email · Suppliers
Not a chatbot. An employee.
A chatbot answers. A WAKELAK employee takes action and completes the work.
Conversation
Traditional chatbot
The customer still has to complete the work.
Execution
WAKELAK AI Employee
Chatbots respond. WAKELAK executes.
Meet Your Next AI Employee
Choose a business. Talk to an AI employee. Watch the work happen.
Sarah
AI Medical Receptionist
Medical Clinic
Voice demo · ~2 min
You saw Sarah above — now try her yourself.
Answers calls, understands patient requests, checks doctor availability, books or reschedules appointments, and follows up automatically.
What this employee does
- Answers customer calls
- Understands patient requests
- Checks doctor availability
- Books or reschedules appointments
- Updates CRM & sends confirmations
+ reminders, doctor notifications and follow-ups
Systems
Voice · Calendar · CRM · WhatsApp
What AI employees can do
Six abilities that separate an operational AI employee from a conversational assistant.
Talk
Phone, web, WhatsApp and messaging — in Arabic and English, on the channels your customers already use.
Understand
Intent, context, customer history and documents — not keyword matching.
Access
CRM, ERP, databases, calendars and internal systems, with scoped permissions.
Execute
Create, update, assign, book, send and schedule — real writes to real systems.
Coordinate
Work across departments and applications to finish an operation end to end.
Escalate
Know exactly when human approval or intervention is required — and hand over cleanly.
From conversation to completed work.
Your systems. Your processes. Your AI workforce.
WAKELAK employees work inside the systems and software your team already runs.
Communication
Every way a customer reaches you — voice, messaging and social DMs.
PhoneWhatsAppInstagram DMsFacebook MessengerEmailWeb chatSMSCRM
Customer records, cases and pipeline.
SalesforceHubSpotMicrosoft DynamicsZohoCustom CRMERP & business systems
The systems of record for your operations.
SAPOracleOdooCustom ERPProductivity
Calendars, files and internal collaboration.
Microsoft 365Google WorkspaceTeamsSlackData
Direct, permissioned access to your data layer.
SQL ServerPostgreSQLMySQLREST APIsInternal APIsPayments & commerce
Collect, book and complete the transaction.
Payment gatewaysPOSBooking platforms
Don't see your system?
If it has an API — or we can securely access its data — we can usually connect it.
From discovery to a working AI employee.
A delivery process built for operations teams, not experiments.
- 01
Discover
We understand how your business works, its processes and data sources, and where an AI employee can create measurable value.
- 02
Design
We map the workflows the AI employee should own, define success criteria, and set its operating boundaries.
- 03
Build & Train
We build and configure the AI employee, then train it on your approved business knowledge, data, policies, procedures and workflows.
- 04
Integrate
We connect it securely to your existing systems.
- 05
Deploy
We launch with testing, permissions and human escalation.
- 06
Operate
We monitor performance and continuously improve the employee.
Connected. Tested. Operating.
Managed digital staff — not software features.
Every WAKELAK employee has a defined role, business knowledge, permissions, connected systems and a clear escalation path.
Sarah
AI Medical Receptionist
- Department
- Front Desk
- Languages
- العربية / English
- Channels
- Phone / WhatsApp / Website
- Working hours
- 24/7
- Systems
- CRM / Calendar / WhatsApp
- Business knowledge
- Services / Policies / FAQs / SOPs
Can
- Book appointments
- Cancel appointments
- Reschedule
- Confirm and remind
Cannot
- Give a medical diagnosis
- Modify medical records
AI should work autonomously — not without control.
Every action an AI employee can take is defined, scoped, permissioned and auditable by design.
Permissions
Define exactly what each AI employee can read, access and change.
Human approval
Require human approval before defined sensitive or high-impact actions.
Audit trail
Record every action performed by an AI employee for review and accountability.
Escalation
Automatically route exceptions to human staff.
Data isolation
Separate customer environments and business knowledge according to defined access boundaries.
Evaluation
Continuously test agent accuracy and workflow reliability.
Operating principle
AI reasons about the next step. Deterministic systems enforce rules and execute critical business actions.
Where can AI employees work inside your company?
Answer a few questions about your operation. We'll identify the workflows AI employees can realistically handle.
Results are indicative estimates based on your answers. Actual automation potential depends on workflow complexity, data quality, integrations and operating rules.
Recommended AI employees
- AI Receptionist
- AI Sales Coordinator
- AI Customer Support Employee
≈850 recurring staff hours/month identified for potential automation
Ready to build your first AI employee?
We'll map the first workflow, define the right AI employee, and identify the systems, knowledge and controls it needs to operate.