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WAKELAK
Restaurants

AI employees for restaurants that lose orders when the line is busy.

Take the order by voice or WhatsApp, answer menu and allergen questions, handle customizations, create the POS ticket and coordinate the kitchen.

Customer call / message
AI order employee
Check menu & availability
Capture items & modifiers
Create POS order
Send confirmation
  • Phone
  • WhatsApp
  • POS
  • Kitchen display
  • Payments

Where AI employees fit

  • Every busy hour, phone orders go unanswered.
  • Customizations get lost between the phone and the kitchen.
  • Menu and pricing questions repeat all day.

AI employee roles for this work

  • AI Order Employee

    Takes orders, captures modifiers and moves approved orders into the POS workflow.

  • AI Table Reservation Employee

    Checks table availability and coordinates reservations, changes and confirmations.

  • AI Customer Support Employee

    Handles order-status and service requests across approved communication channels.

See the work move from request to completion

From phone order to kitchen ticket

  1. Order arrives by voice or WhatsApp

  2. Answer menu questions

    From the approved menu and pricing.

  3. Handle customizations

  4. Create the POS ticket

  5. Send to the kitchen display

  6. Confirm and follow up on payment

  7. Escalate exceptions to the shift manager

Works across your existing systems

  • POSOrder details and approved pricing
  • Kitchen displayConfirmed order instructions for kitchen preparation
  • PaymentsPayment status and approved payment workflows
  • WhatsAppOrders, updates and confirmations
  • PhoneInbound ordering and customer requests

What it can do — and where humans stay involved

Can do

  • Take orders and handle customizations
  • Create POS tickets and send payment links

Requires human approval

  • Discounts outside the approved list
  • Large or unusual orders

Must not do

  • Refund a completed order
  • Promise items that are out of stock

Start small

Recommended first deployment

  1. Phone & WhatsApp ordering
  2. Order confirmation & exception handling

Start with ordering workflows that use an approved menu, clear modifiers and defined escalation rules.

AI Workforce Assessment

Find where AI employees fit in your business

Answer a few questions and we'll identify the workflows and AI employee roles with the strongest initial fit.

Start the assessment

Results are indicative estimates based on your answers. Actual automation potential depends on workflow complexity, data quality, integrations and operating rules.

Example result
Example assessment result: 68 percent AI automation potential of assessed recurring workload.

Recommended AI employees

  • AI Order Employee
  • AI Table Reservation Employee
  • AI Customer Support Employee

≈850 recurring staff hours/month identified for potential automation

Ready to build your first AI employee?

We'll map the first workflow, define the right AI employee, and identify the systems, knowledge and controls it needs to operate.